Contact

Contact Us

Have questions about Digital Builder Trials? We're here to help.

Before You Contact Us

Please review our resources first - most questions are already answered:

  • Product Description - Full details about the program structure and timeline
  • FAQ Section - Common questions about time commitment, requirements, and evaluation
  • Terms and Conditions - Program rules and policies
  • Refund Policy - Our no-refund policy explained
  • Privacy Policy - How we handle your information

What We Can Help With

We respond to inquiries about:

  • Pre-purchase questions about program suitability
  • Technical issues with email delivery or access
  • Billing errors (duplicate charges, unauthorized transactions)
  • General program information

What We Don't Provide

Please note that we do not provide:

  • Coaching or guidance during the Trials
  • Deadline extensions or exceptions
  • Detailed feedback on submissions
  • Technical support for third-party tools (Facebook Ads, landing page builders, etc.)
  • Refunds or payment disputes (see our Refund Policy)
  • Pre-evaluation of ideas or products

Get In Touch

For legitimate inquiries, please email us at:

Email: support@digitalbuildertrials.com

Response Time: We aim to respond within 2-3 business days. Please note that we operate on European time (EET/EEST).

When Contacting Us, Please Include:

  • Your full name
  • Email address used for purchase (if applicable)
  • Order number (if applicable)
  • Clear description of your question or issue
  • Any relevant screenshots or documentation

Active Participants

If you are currently participating in the Trials:

Remember: The Trials test self-sufficiency. You are expected to use documentation, AI tools, and your own judgment to solve problems. Requests for clarification or guidance will not receive responses.

We will only respond to:

  • Technical issues preventing email delivery
  • Critical access problems on our end
  • Billing discrepancies

Business Inquiries

For partnership, collaboration, or media inquiries, please use the same email address and clearly mark your subject line accordingly.

Important: Sending multiple emails, demanding immediate responses, or attempting to negotiate program rules will result in your inquiry being ignored. We value direct, professional communication.

This is how builders communicate.